When evaulating different cloud providers, there are four key points of criteria to judge them by. They come in the following order of importance:
Understanding the importance of these three criteria will help you choose the best provider, and enjoy the productivity gains that come with cloud-powered unified communications.
The benefits of the cloud and unified communications are quickly becoming apparent to the world of business. From a survey conducted in March of last year (2015), more than 50% of businesses had at least some part of their unified communications in a public or private cloud. On-premises remains relevant in 2016, but is slowly fading to the next big step in business communications- and for good reason!
Business applications are a wide spectrum, but in this context we're speaking mostly of suites like Office 365 and Google for Work, as well as cloud storage solutions like Dropbox and cloud communication solutions like RingCentral. Businesses are integrating cloud voice solutions with their main applications, putting SaaS solutions that support unified communications as a top priority for most businesses. According to a March 2015 survey of businesses based in North America, a whopping 79% agreed that integrating voice with their business applications was "very important".
Unified communications are considered good on their own, but the modern business also wants them integrated with all of their business applications. This includes everything from an office app to an address book.
To learn more about maximizing the power of the cloud for businesses, you should read IHS Infonetics' full whitepaper here.
Here at Coolhead Tech, we cover all kinds of cloud and enterprise solutions. You can browse our blog for more informative posts like these, on Google Apps, RingCentral and more. If you're based in or around Austin, Texas, you can also contact us for a free consultation.