Google Apps for Business includes self-service support and a 24 hour Emergency phone number. With a 99.9% service level guarantee service beyond the self-service is rarely needed - Google runs a tight ship and things just work.
Not always the case around a typical office. Sometimes Google Apps Sync just hangs or Google Drive crashes. Things happen, especially in Windows. When you have Google Apps Questions, Cloud Questions or Business App Questions, gDesk is here to answer the call.
Modern software services such as Google Apps for Business are changing the way you work so why shouldn’t your IT Helpdesk? gDesk provides support via a helpdesk website, e-mail, phone, Twitter, Facebook, and Google Chat.
gDesk provides support to Apps Administrators for Google Apps for Business, Cloudlock, Spanning Backup and over 50 other leading Cloud based Business Apps. Extend functionality and bring it all together with complete solutions and integrated Google Apps.
We’re sponsoring gDesk to provide trusted support for Google Apps. As an Authorized Google Apps Reseller and SaaSMax Certified Solution Provider, Coolhead Tech has earned the certification and experience to provide comprehensive support solutions for businesses up to 750 employees.